Travel smarter, arrive calmer, depart effortlessly.

Avoid the queues, skip the stress, and arrive in style – DiamondAir transforms your time at the airport into part of the luxury.

Our products

Meet & Assist

No more guesswork, queues, or rushing between terminals. Our Airport Concierge service pairs you with a dedicated agent who meets you on arrival or departure, takes care of formalities, and helps you glide through the airport with ease.

You’ll get:

  • Personal support and assistance at the airport
  • Guidance through check-in, immigration, and connections
  • Electric buggies and baggage porters available if required
  • Support whether you’re departing, arriving, or transiting

 

Let us take care of the airport so you can focus on your trip.

Airport by Invitation

For the highest level of privacy and discretion, Airport by Invitation enables you to complete all airport formalities in the comfort of your own dedicated lounge. With private terminal access and a transfer directly to the aircraft, there’s no public exposure at all, making this the closest experience to private jet travel.

This includes:

  • Private terminal access with no queues or crowds
  • Check-in, security, and immigration in a private lounge
  • Personal host, luxury dining, and tarmac transfer to your aircraft
  • A fully discreet, door-to-door service for high-profile travellers
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Additional services

Baggage porters

For a completely hands-free experience, let the team handle your bags from kerb to check-in, or from baggage claim to your car.

Electric buggies

Move quickly and comfortably through large terminals with our discreet VIP buggy service.

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Seamless service at Etihad destinations

When you fly with Etihad, you can book DiamondAir’s premium airport services at select destinations around the world. From fast-track airport formalities to personal meet and assist, we’ll help make your journey smoother from start to finish.

What our travellers say

“We booked En Route for a long-haul arrival – it was the best decision we made. A shower, great food, and no stress before our meetings.”

Corporate Traveller

“I couldn’t believe how easy it was. Everything was waiting when we arrived – it felt like the airport revolved around us.”

Verified DiamondAir Traveller

“From the moment we booked, we felt taken care of. Our agent was waiting, the buggy was ready, and we were through to the lounge in minutes.”

Etihad Business Class Guest